![]() The money should be back in your account in a day or two, maybe longer. You send an email, they’ll send one back asking for your account reference number-both let you sign up anonymously without using email-and once you send that off you’ll get confirmation. If you’re lucky, you’ll be using a VPN like IVPN or Mullvad which will sort out your request with a minimum of fuss. Chat seems to be a little quicker, in my experience. Cancellation requires a separate process, so those who cancel within the money back guarantee period should also remember to complete the refund process. However, you will not get a refund just for canceling the service. ![]() Their commitment to causes like ours is a true testament to their values on making the internet free from crime. NordVPN has a 30-day money back guarantee, so you can get a full refund if you cancel within that period. Depending on the service you’re using, you can either submit a ticket, send an email, or start a chat. Cybercrime Support Network (CSN) is grateful for NordVPN’s support of our mission to help consumers and SMBs affected by cybercrime. To cancel and get the refund, you’ll need to contact support. How to Get Your Money Back from a VPNĪssuming you tick these boxes, it’s time to ask for your money back. If you’re really not sure about a service, pay with a credit card or PayPal, refunds are always possible using these two. Not all VPN providers refund payments made in crypto, for example, and if you paid with cash there’s no chance of getting the money back. Visit the NordVPN website and log in with your VPN account. ![]() Another possible issue is that not all payment methods are eligible for a refund. Here’s how to cancel your NordVPN account and claim your refund. ![]()
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